Booksure

Tutorials

Dashboard and Setup

Understanding your dashboard

Gallery and Room images
Policies setup
Accept American Express and Diners
Cancellation Terms setup
3rd Party Payment Gateway

Enquiries and Reservations

View your enquiries and reservations
How to quote on an enquiry
How to decline an enquiry
Extend a quote's expiraty date
How to do an instant quote
Manual booking and payment hyperlink
Print / download a booking account summary
Print / download a booking invoice
Daily Diary and Room Allocation

Real-time

What is real-time booking
What is 24 hour authorisation
How to set up real-time

Booking.com integration

Rates

Enquiry rates setup
Real-time base rates
Real-time channel rates

Payments

What is 3D Secure
How to make a secure payment
Send a payment reminder to your guest
Record a manual payment on a reservation
Delete a manual payment on a reservation
Check whether a payment was successful
Check outstanding amounts on reservations
How to check your onpayments
Payment errors and what they mean

Chargebacks

What is a chargeback
How to prevent chargebacks

Refunds

How to request a refund
Lookup a refund

Website and Facebook Tools

What is Website Integration

Booksure Integration

Button Integration

Widget Integration

Social Media Sharing

Affiliates

What is an Affiliate

Managing your Affiliates

Admin

Add an additional Booksure user

Claim VAT back - download Booksure Tax Invoices

Purchase SMS Topup Bundles

Register a Credit card-on-File

Mobile RMS App

Using your Booksure Android App