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Dashboard and Setup
Understanding your dashboard
Rooms setup
Gallery and Room images
Policies setup
Accept American Express and Diners
Cancellation Terms setup
3rd Party Payment Gateway
Enquiries and Reservations
View your enquiries and reservations
How to quote on an enquiry
How to decline an enquiry
Extend a quote's expiraty date
How to do an instant quote
Manual booking and payment hyperlink
Print / download a booking account summary
Print / download a booking invoice
Daily Diary and Room Allocation
Real-time
What is real-time booking
What is 24 hour authorisation
How to set up real-time
Setting up rooms
Setting up rate plans
Close a rate plan
Setting up base rates
Setting up restrictions
Setting up channel rates
Set up and close room availability
Booking.com integration
Rates
Enquiry rates setup
Real-time base rates
Real-time channel rates
Payments
What is 3D Secure
How to make a secure payment
Send a payment reminder to your guest
Record a manual payment on a reservation
Delete a manual payment on a reservation
Check whether a payment was successful
Check outstanding amounts on reservations
How to check your onpayments
Payment errors and what they mean
Chargebacks
What is a chargeback
How to prevent chargebacks
Refunds
How to request a refund
Lookup a refund
Website and Facebook Tools
What is Website Integration
Booksure Integration
Button Integration
Widget Integration
Facebook Integration
Free website activation
Social Media Sharing
Social Sharing
Affiliates
What is an Affiliate
Managing your Affiliates
Admin
Add an additional Booksure user
Claim VAT back - download Booksure Tax Invoices
Purchase SMS Topup Bundles
Register a Credit card-on-File
Mobile RMS App
Using your Booksure Android App